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Call Monitoring & Reports
Our call monitoring & reporting tool is designed and developed to provide our clients with detailed information on the usage of their phone systems
These reports can be used to answer many important questions.
- Do we have calls that go unanswered?
- How many calls go to voicemail? How many of those are returned?
- Is reception overloaded?
- What is our average call volume? Did it go up after our last advertising campaign?
- Who is my busiest sales rep?
Monthly or weekly call monitoring reports can answer these and many other questions, and help you to make any needed changes, or confirm that you are already on the right track.
Have questions? Please visit our contact us page and submit a question using the handy form, or give us a call.